Shipping policy

Thank you for shopping with BagCartel. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–5 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
During peak periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

United Kingdom: 5–12 business days
United States: 7–15 business days
Canada: 7–18 business days
Australia: 7–18 business days
Europe: 7–15 business days
Other International Destinations: 10–25 business days

Please note that delivery times are estimates and may vary.

Shipping Costs

Shipping fees are calculated and displayed at checkout.

We may occasionally offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information (where available).

Please allow up to 72 hours for tracking information to update.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges are the responsibility of the customer.

Delays

BagCartel is not responsible for delays caused by:

Customs inspections
Weather conditions
Carrier disruptions
Public holidays
Incorrect shipping information provided by the customer

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has already been shipped, BagCartel cannot guarantee recovery or replacement of the package.

Lost Packages

If your package appears lost in transit, please contact us at our support email. We will work with the shipping carrier to investigate and provide an appropriate resolution.